This Privacy Policy outlines Beyond The Music practices with respect to
information collected from users who access our website at www.beyondthemusic.co.uk (“Site”) or otherwise share personal information with us (collectively: “Users”).
Grounds for data collection
Processing of your personal information (i.e. any information which may
potentially allow your identification through reasonable means; hereinafter
” Personal Information “) is necessary for providing you with our services,
to protect our legitimate interests and for compliance with legal and
financial regulatory obligations to which we are subject.
When you use the Site, you consent to the collection, storage, use,
disclosure and other uses of your Personal Information as described in this
Privacy Policy.
We encourage our Users to carefully read the Privacy Policy and use it to
make informed decisions.
What information do we collect?
We collect two types of data and information from Users.
The first type of information is un-identified and non-identifiable
information pertaining to a User(s), which may be made available or gathered
via your use of the Site (“ Non-personal Information ”). We are not aware of
the identity of a User from which the Non-personal Information was
collected. Non-personal Information which is being collected may include
your aggregated usage information and technical information transmitted by
your device, including certain software and hardware information (e.g. the
type of browser and operating system your device uses, language preference,
access time, etc.) in order to enhance the functionality of our Site. We may
also collect information about your activity on the Site (e.g. pages viewed,
online browsing, clicks, actions, etc.).
The second type of information Personal Information which is individually
identifiable information, namely information that identifies an individual
or may, with reasonable effort, identify an individual. Such information
includes:
- Device Information: We collect Personal Information from your
device. Such information includes geolocation data, IP address,
unique identifiers (e.g. MAC address and UUID) and other information
which relates to your activity through the Site. - Registration information: When you sign up to our mailing list you
will be asked to provide us with certain details such as: full name;
email or physical address, and other information. For this we use
GDPR compliant third party sites, such as Mailchimp, to ensure
security of your data. You may unsubscribe at any time. - Payment information: Ticket payments are via a third party site:
https://www.fatsoma.com/
. Beyond the Music do not have access to payment information on
Fatsoma.
How do we receive information about you?
We receive your Personal Information from various sources:
- When you voluntarily provide us with your personal details in order
to register on our Site; - When you use or access our Site in connection with your use of our
services; - From third-party providers, services and public registers (for
example, traffic analytics vendors).
What information do we collect?
We do not rent, sell or share Users’ information with third parties, except
as described in this Privacy Policy.
We may use the information for the following:
- Communicating with you – sending you notices regarding our services,
providing you with technical information and responding to any issue
you may raise with us directly; - To communicate with you and to keep you informed about our latest
updates and services - To market our websites and products (see more under “Marketing”);
- For statistical and analytical purposes, intended to improve the
Site.
In addition to the purposes listed in this Privacy Policy, we may share
Personal Information with our trusted third-party providers, who may be
located in different jurisdictions across the world, for any of the
following purposes:
- Hosting and operating our Site;
- Providing you with our services, including providing a personalised
display of our Site; - Storing and processing such information on our behalf;
- Serving you with advertisements and to assist us in evaluating the
success of our advertising campaigns and help us retarget any of our
users; - Providing you with marketing offers and promotional materials
related to our Site and services; - Performing research, technical diagnostics or analytics;
We may also disclose information if we have good reason to believe that
disclosure of such information is helpful or reasonably necessary to: (i)
comply with any applicable law, regulation, legal process or governmental
request; (ii) enforce our policies (including our Agreement), including
investigations of potential violations thereof; (iii) investigate, detect,
prevent or take action regarding illegal activities or other wrongdoing,
suspected fraud or security issues; (iv) to establish or exercise our rights
to defend against legal claims; (v) prevent harm to the rights, property or
safety of us, our users, yourself or any third party; or (vi) for the
purpose of collaborating with law enforcement agencies and/or in case we
find it necessary in order to enforce intellectual property or other legal
rights.
User Rights
You may request to:
- Receive confirmation as to whether or not personal information
concerning you is being processed and access your stored personal
information, together with supplementary information. - Receive a copy of personal information you directly volunteer to us
in a structured, commonly used and machine-readable format. - Request rectification of your personal information that is in our
control. - Request erasure of your personal information.
- Object to the processing of personal information by us.
- Request to restrict processing of your personal information by us.
- Lodge a complaint with a supervisory authority.
However, please note that these rights are not absolute and may be subject
to our own legitimate interests and regulatory requirements.
If you wish to exercise any of the above rights or receive more information,
please contact our Data Protection Officer (“DPO”) using the details
provided below: info@beyondthemusic.co.uk.
Retention
We will retain your personal information for as long as necessary to provide
our services, and as necessary to comply with our legal obligations, resolve
disputes and enforce our policies. Retention periods will be determined
taking into account the type of information that is collected and the
purpose for which it is collected, bearing in mind the requirements
applicable to the situation and the need to destroy outdated, unused
information at the earliest reasonable opportunity. Under applicable
regulations, we will keep records containing client personal data, account
opening documents, communications and anything else as required by
applicable laws and regulations.
We may rectify, replenish or remove incomplete or inaccurate information, at
any time and at our own discretion.
Cookies
We and our trusted partners use cookies and other technologies in our
related services, including when you visit our Site or access our services.
A “cookie” is a small piece of information that a website assigns to your
device while you are viewing a website. Cookies are very helpful and can be
used for various different purposes. These purposes include allowing you to
navigate between pages efficiently, enabling automatic activation of certain
features, remembering your preferences and making the interaction between
you and our Services quicker and easier. Cookies are also used to help
ensure that the advertisements you see are relevant to you and your
interests and to compile statistical data on your use of our Services.
The Site uses the following types of cookies:
a. ‘session cookies’ which are stored only temporarily during a browsing
session in order to allow normal use of the system and are deleted from your
device when the browser is closed;
b. ‘persistent cookies ‘ which are read only by the Site, saved on your
computer for a fixed period and are not deleted when the browser is closed.
Such cookies are used where we need to know who you are for repeat visits,
for example to allow us to store your preferences for the next sign-in;
c. ‘third-party cookies’ which are set by other online services who run
content on the page you are viewing, for example by third-party analytics
companies who monitor and analyse our web access.
Cookies do not contain any information that personally identifies you, but
Personal Information that we store about you may be linked, by us, to the
information stored in and obtained from cookies. You may remove the cookies
by following the instructions of your device preferences; however, if you
choose to disable cookies, some features of our Site may not operate
properly and your online experience may be limited.
We also use a tool called “Google Analytics” to collect information about
your use of the Site. Google Analytics collects information such as how
often users access the Site, which pages they visit, when they do so, etc.
We use the information we obtain from Google Analytics only to improve our
Site and services. Google Analytics collects the IP address assigned to you
on the date you visit sites, rather than your name or other identifying
information. We do not combine the information collected through the use of
Google Analytics with personally identifiable information. Google’s ability
to use and share information collected by Google Analytics about your visits
to this Site is restricted by the Google Analytics
Terms of Use
and the Google Privacy Policy.
Third-party collection of information
Our policy only addresses the use and disclosure of information we collect
from you. To the extent you disclose your information to other parties or
sites throughout the internet, different rules may apply to their use or
disclosure of the information you disclose to them. Accordingly, we
encourage you to read the terms and conditions and privacy policy of each
third party that you choose to disclose information to.
This Privacy Policy does not apply to the practices of companies that we do
not own or control, nor to individuals whom we do not employ or manage,
including any of the third parties which we may disclose information to as
set out in this Privacy Policy.
How do we safeguard your information?
We take great care in implementing and maintaining the security of the Site
and your information. We employ industry standard procedures and policies to
ensure the safety of the information we collect and retain, and prevent
unauthorised use of any such information, and we require any third party to
comply with similar security requirements, in accordance with this Privacy
Policy. Although we take reasonable steps to safeguard information, we
cannot be responsible for the acts of those who gain unauthorised access or
abuse our Site, and we make no warranty, express, implied or otherwise, that
we will prevent such access.
Transfer of data outside the EEA
Please note that some data recipients may be located outside the EEA. In
such cases we will transfer your data only to such countries as approved by
the European Commission as providing adequate level of data protection, or
enter into legal agreements ensuring an adequate level of data protection.
Marketing
We may use your Personal Information such as your name, email address,
telephone number, etc., ourselves or by using our third-party
subcontractors, for the purpose of providing you with promotional materials
concerning our services which we believe may interest you.
To respect your right to privacy, within such marketing materials we provide
you with the means to opt out of receiving further marketing offers from us.
If you unsubscribe, we will remove your email address or telephone number
from our marketing distribution lists.
Please note that even if you have unsubscribed from receiving marketing
emails from us, we may send you other types of important email
communications without offering you the opportunity to opt out of receiving
them. These may include customer service announcements or administrative
notices.
Updates or amendments to this Privacy Policy
We reserve the right to periodically amend or revise the Privacy Policy;
material changes will be effective immediately upon the display of the
revised Privacy policy. The last revision will be reflected in the “Last
modified” section. Your continued use of the Platform, following the
notification of such amendments on our website, constitutes your
acknowledgment and consent of such amendments to the Privacy Policy and your
agreement to be bound by the terms of such amendments.
How to contact us
If you have any general questions about the Site or the information we
collect about you and how we use it, you can contact us at
info@beyondthemusic.co.uk.